Water Heater Rebates

Alcoa Electric residential and small commercial customers can get a rebate when they purchase and install a new electric water heater. Below are the rebate amounts:
  • New Water Heater - New Construction: $25 Rebate
  • For Replacement - Electric to Electric: $25 Rebate
  • Conversion - Gas to Electric: $25 Rebate

Requirements to Receive Rebates


Effective April 1, 2011 Customers/Rebate participants must have the following:
  • Alcoa Electric does not accept any responsibility for improper installation.
  • Customer can only participate once every five years at same residence.
  • Customer has account with Alcoa Electric Department.
  • Customer provides receipt stating where it was purchased, date and amount.
  • Distributor has right to a visual inspection after customer has installed water heater.
  • Provide documentation showing the Energy Factor number.
  • Rebate will be mailed within 30 days after customer delivers receipt to Alcoa Electric.
  • Small commercial customers are eligible for a rebate only if they are charged at the electric rate 40 code.
  • Water Heater program is available for new and retrofit homes.

What Customer Needs to Do to Receive Rebate


Complete the Water Heater Rebate Application (PDF) within 12 months of purchase. The Proof of Purchase and Energy Factor number (copy of receipt) bill must be attached to the application.

Send the Application and Proof of Purchase to Alcoa by one of the following methods:
  • Fax: 865-380-4723
  • In Person or By Mail:
    City of Alcoa
    Attn: Mindy Crisp
    223 Associates Boulevard
    Alcoa, TN 37701
Customers should allow 4 - 6 weeks for processing. Please contact Mindy Crisp at 865-380-4766 or by email if you have a question about your rebate.