Utilities & Billing

In this section of the website, you can learn about our utility billing process along with many other services we offer through the City of Alcoa. Please browse through the valuable information presented as it will help you understand how your bill could be affected by factors such as the weather. You can also check out our handy Electricity Saving Tips.

As always, if you have any questions regarding your bill or our payment processing, please call our offices at 865-380-4700.