Electric Department 
Directions

725 Universal Street
Alcoa, TN 37701

865-380-4890

865-380-4803


Link: Electric Department Page

Hours
Tuesday - Friday
7 a.m. - 5 p.m.


Tennessee 811 - Call Before You Dig 

Alcoa, TN 37701

1-800-351-1111; or Just Dial 811, 24-hours a day, 7 days a week

Link: Tennessee 811

One easy phone call to 811 starts the process of having your underground utility lines marked for FREE, and we accept locate requests 24 hours a day, 7 days a week.



Business Office 
Directions

223 Associates Boulevard
Alcoa, TN 37701

865-380-4700

865-380-4723



Hours
Monday - Friday
8 a.m. - 4:30 p.m.

Staff
Name Title Email Phone
Crisp, Mindy Customer Service Rep - TVA Programs Coordinator 865-380-4766
Williams, Connie Business Office Manager 865-380-4700

Electric & Engineering Division 
Directions

725 Universal Street
Alcoa, TN 37701

865-380-4890

865-380-4803





Staff
Name Title Email Phone
Abbott, Don Computer Graphics Specialist (GIS) 865-380-4890
Carnes, Richard Electrical Engineer Assistant 865-380-4890
Collins, Mitchel Electric Distribution Engineer 865-380-4890
Lindsey, Mike Electric Engineering Operations Superintendent 865-380-4856
Price, Roger Electric Store Keeper 865-380-4890
Reynolds, Steve Senior Electric Distribution Engineer 865-380-4890
Richesin, Don State Electrical Inspector 865-983-5493
Smitherman, Mendi Secretary 865-380-4890
Young, Mark Electrical Engineer Assistant 865-380-4890
Wiggins, Kenny Public Services Director 865-380-4890

New Service Office 
Directions

223 Associates Boulevard
Alcoa, TN 37701

865-380-4700

865-380-4723


Link: New Service Page

Hours
Monday - Friday
8 a.m. - 4:30 p.m.


Utility Services Division 
Directions

725 Universal Street
Alcoa, TN 37701

865-380-4821

865-380-4803




Staff
Name Title Email Phone
Taylor, Mike Utility Services Supervisor 865-380-4821
Tucker, Terry Utility Services Coordinator 865-380-4823
Carrier, Joshua Utility Arborist 865-380-4890