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1. Where do I vote?
2. Where is your office?
3. What are your hours?

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1. Where are your offices located?
2. What telephone number do I call in case of an outage?
3. What areas does Alcoa Electric serve?
4. How much is the deposit?
5. Can I sign up for service over the phone?
6. How can I save energy in my home?
7. Does Alcoa Electric offer a surge protection program?
8. What forms of payment are available to pay my bill?
9. What do I do if my electric bill is high?
10. Does Alcoa Electric offer budget billing?

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1. Why are the fire hydrants painted yellow instead of red?
2. Why do the fire hydrants have different color tops?
3. How many fire fighters are on duty at a time?
4. What is the Insurance Service Office (ISO) rating for Alcoa?
5. Why do firefighters respond when citizens request an ambulance?
6. How do I apply for a job?
7. How do I schedule a public education event?
8. Does the Fire Department install child car seats ?

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1. Why can't I sign up online?
2. What is the best time to arrive?
3. How long does it take to sign up for service?
4. When is the busiest season?
5. How many people does New Service serve daily?

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1. What are your office hours of operation?
2. When are building inspectors/codes enforcement officiers available for permiting and to answer questions?
3. Is advanced notice needed to schedule an inspection?

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1. What are the office hours of the Alcoa Police Department?
2. Where is the Alcoa Police Department?
3. How do I obtain a copy of a crime or accident report?
4. How long before a police report is available?
5. When can I be fingerprinted for job applications, permits, etc?
6. My car was towed. What do I have to do to get it back?
7. Whom do I speak with regarding a parking ticket or traffic ticket that I received?
8. Does Alcoa have a curfew for juveniles?
9. How do I recover found/held property?
10. How do I obtain a Tennessee background check?
11. Does a sex offender live in my neighborhood?
12. How Do I Renew My Driver’s License?
13. How do I get to the Blount County Justice Center?
14. How do I get to the Drivers License Testing Center in Blount County?
15. What is the new Tennessee Child Restraint Law?
16. How can I request speed enforcement in my neighborhood?
17. When is it appropriate to call 9-1-1?

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1. What day is my garbage collected?
2. When is bulky waste and brush collected?
3. When is my recycling collected?
4. My sewer is backed up. Can you send someone to check it?
5. How do I report a water leak?
6. How do I check on my water bill?
7. What are the requirements for starting service, or changing the name on my bill, mailing address, or contact information?
8. Why is my electricity out?
9. Where do I pay my bill?
10. What do I do if I see chemical dumping at a storm drain?
11. How can I save on my water bill?
12. What are the requirements for starting, stopping or transferring service?

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1. What is single-stream recycling?
2. How much does single-stream recycling cost?
3. Why use single-stream recycling?
4. I shred my junk mail. Is that ok?
5. What if I have broken glass? Can I put that in my bin?
6. How do I know if my plastic is a 1 or a 7, and what difference does it make?
7. What are the different kinds of plastics?
8. Is there anything I can’t recycle?
9. Can I recycle containers that have had such things as insecticides, herbicides, motor oil and additives, antifreeze, Clorox and other household cleaners in them?
10. Who can I call if I have any questions?

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1. Why do I have to pay a Stormwater Fee?
2. Where will the stormwater funds go?
3. How did you come up with the fee?
4. Does everybody in the City of Alcoa have to pay the Stormwater Fee?
5. Will Stormwater Fees be discounted?
6. If it doesn’t rain, do I still have to pay the Stormwater Fee?
7. Can I get my utilities cut off if I don’t pay the Stormwater Fee?
8. Can you add my street to the list of problem stormwater and/or flood areas?
9. What about vacant property and public property like schools and parks?
10. Where can I see the charged impervious area for my property?

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1. How often does the Alcoa Electric Department trim and/or remove trees?
2. What trees will the Alcoa Electric Department Trim?
3. How much of my trees will be trimmed?
4. What method do you use to trim trees?
5. Will you leave me with an unshapely tree?
6. Who will actually trim my trees?
7. Will you leave a mess for me to clean up?
8. What happens to the wood and brush from your trimming?
9. Does the Alcoa Electric Department have a legal right-of-way to come on to my property and trim my trees?

Show All Answers

1. What day is my garbage collected?
2. When is bulky waste and brush collected?
3. My sewer is backed up. Can you send someone to check it?
4. How do I report a water leak?
5. How do I check on my water bill?
6. What are the requirements for starting, stopping or transferring service?
7. Why is my electricity out?
8. Where do I pay my bill?
9. What do I do if I see chemical dumping at a storm drain?
10. How can I save on my water bill?
11. What are the requirements for starting service, or changing the name on my bill, mailing address, or contact information?
12. Where are your offices located?
13. What payment options are available to pay my bill?
14. What telephone number do I call in case of an electric outage?
15. What areas does Alcoa Electric serve?
16. How much is the deposit?
17. Can I sign up for service over the phone?
18. Does Alcoa Electric offer budget billing?
19. What do I do if my electric bill is high?
20. How can I save energy in my home?
21. Does Alcoa Electric offer a surge protection program?