How much is the deposit?
The residential deposits are as follows, $175 for electric, $40 for water, and $60 for sewer. Commercial and industrial deposits are two times the highest bill. Also, you must pay a $25 service fee along with your deposit. Please call our main office at 865-380-4700 and ask to speak to a New Service Representative for details.

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1. Where are your offices located?
2. What telephone number do I call in case of an outage?
3. What areas does Alcoa Electric serve?
4. How much is the deposit?
5. Can I sign up for service over the phone?
6. How can I save energy in my home?
7. Does Alcoa Electric offer a surge protection program?
8. What forms of payment are available to pay my bill?
9. What do I do if my electric bill is high?
10. Does Alcoa Electric offer budget billing?