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Departments
The City has nine departments that serve its citizens: Administration, Economic Development, Finance, Police, Fire, Public Works, Electric, Planning and Codes, and Human Resources.
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City Management
The City Management staff oversees the financial and fiscal affairs of the City, and is responsible for reporting the state of the City to the Board of Commissioners.
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Development Services
All new City development and capital projects are handled through this department. These individuals also specialize in Civil Engineering, Stormwater Management, and community development.
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Electric
Each day, the Alcoa Electric Department (AED) strives to deliver dependable, uninterrupted electrical service to over 28,500 Blount County customers.
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Finance
The Finance Department of Alcoa strives to provide efficient, courteous, and accurate service to the city in the performance of all of it's duties, from collecting city taxes to issuing business licenses and more.
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Fire
The mission of the city of Alcoa Fire Department is to serve the community by protecting life, property and the environment from the hazards and dangers of fires, medical emergencies and manmade or natural disasters through prevention, education and timely incident response.
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Human Resources
The mission of the Human Resource Department is to provide information and support in the areas of training, compensation, benefits, and compliance with all local, state and federal laws, rules and regulations for active and retired City of Alcoa employees.
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Police
The mission of the Alcoa Police Department is to work in partnership with our community to make a positive difference to improve the quality of life, reduce crime and provide a sense of safety and security in which to live, work and visit in the City of Alcoa.
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Public Works & Engineering
The Alcoa Public Works and Engineering Department is a team of professionals dedicated to serving the citizens and utility customers of Alcoa.