Public Works & Engineering Department

Message From the Director


The Alcoa Public Works and Engineering Department is a team of professionals dedicated to serving the citizens and utility customers of Alcoa. 
The Department’s philosophy of service is illustrated in its mission statement:

Mission Statement


The mission of the City of Alcoa's Public Works and Engineering Department is to provide quality services that are responsive to customer needs. Customer satisfaction is achieved through economic responsibility by utilizing our human, financial and natural resources to their greatest potential. Our vision of a quality community will be built on foundations of the past while continuing to improve our services.

Our Offices


The Public Works and Engineering offices are located at 725 Universal Street in the City’s Service Center. Office hours are 7 a.m. to 5 p.m., Tuesday through Friday. General inquiries may be made by calling 865-380-4800. After-hours inquiries may be made by calling 865-983-3911.

Affiliations


The Alcoa Public Works and Engineering Department is a supporting and active member of the American Public Works Association, American Water Works Association, and the Water Environment Association.

Shane Snoderly
Director of Public Works
 
American Public Works Association Logo
  1. What day is my garbage collected?
  2. When is bulky waste and brush collected?
  3. When is my recycling collected?
  4. My sewer is backed up. Can you send someone to check it?
  5. How do I report a water leak?
  6. How do I check on my water bill?
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Public Works Statistical Snapshot

Category Statistic
Miles of City Streets 100+
Miles of Sidewalk
 36
Miles of Greenway Trails 23+
MGD of Water Produced
 7+
Miles of Gravity Sanitary Sewer
 122
Miles of Force Main
 11
Miles of Storm Sewer
 52
Tons of Garbage
 116,566