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Support Services
Division Commander
The division commander is Captain Phillip Dunn.
Duties & Responsibilities
The division is responsible for:
- Accreditation
- Animal Control
- Evidence / Property Retention
- Municipal Court
- Professional Standards
- Public Fingerprinting
- Records
- Training Oversight
The Alcoa Police Department has two animal control officers who provide coverage 10 hours a day, six days a week and on an emergency call-out basis.
Animal Control Contact
Alcoa residents needing assistance with an animal control issue should call either the City of Alcoa Police Department at 865-981-4111, the Communications Center at 865-983-3620, or, if it is an emergency, 911.
Legal Vaccination Requirements
What the law / city ordinance requires:
- As soon as your dog or cat is three months old, you must take it to a veterinarian for its first rabies shot. The veterinarian will issue a tag and a certificate of vaccination, both having the same registration number.
- Put the tag on the animal´s collar as proof that the dog or cat is vaccinated. In addition, it will help reunite you with your pet if it is ever lost or impounded. The animal should wear its tag whenever it is outside your home.
- Keep the certificate of vaccination because it is proof that your dog or cat has been protected against rabies. Dogs and cats often loose their collars and/or tags. The certificate is your proof of vaccination.
- Take your pet for a rabies shot once a year or every three years (dependent on the type of vaccination administered. Ask your veterinarian about this).
Pet Adoption
Dogs and cats who are unclaimed by their owners may be adopted at the shelter. Any person who adopts an animal from the shelter will be provided a voucher, good for six months, for a rabies vaccination and spay or neuter at a selected veterinarian clinic.
Quick Facts
- 7.6 million dogs and cats are taken in by U.S. shelters each year (Source: ASPCA website 2016)
- 144 million U.S. households own dogs or cats (Source: American Veterinary Medical Association website 2012)
- Approximately 2.7 million dogs and cats are adopted from pet adoption centers each year. (Source: ASPCA website 2016)
The Records Unit is responsible for all aspects of document control within the agency. The unit is supervised by a Staff Services Sergeant whose key role is to maintain the integrity of the Alcoa Police Department's Records.
During 2015, the Records Unit handled 2,161 incident reports, 5,100 citations, 852 accident reports and 297 private property accidents - all of which required Records Clerks to review, suggestion corrections, and file within the filing system.
Hours of Operation
Providing service and information to the public is a vital part of the Records Unit. The public can request information and assistance from Records during normal business hours, Monday - Friday, 8 a.m. - 4:30 p.m.
During these hours, the public can request:
- Clearance letters
- Counter reports
- Reports
- Scheduling child safety seat inspections
- Stored vehicle releases
Staffing
The Records Unit is staffed by one Court Clerk and three full-time Records Clerks. As the repository for all reported crimes, suspected crimes, traffic accidents, arrest, injuries, fatalities and all other incidents or events, the unit is responsible for controlling all documents within the department. Additionally, the unit is responsible for the data entry of all incident reports, arrests, citations, traffic collisions, field contacts and warrants. This includes the maintenance, dissemination, and security of all documents to include processing, storing, scanning, retrieving and releasing documents to appropriate government and law enforcement agencies, and the public.
Crucial Staff Training
Access to all records information is governed by local, state and federal laws. It is crucial to the unit that they remain up to date on all laws and rules governing the release of information. All full-time Records employees are trained in the proper handling and release of sensitive criminal justice information.
Continual Process Improvement
The Records Unit continually works to:
- Determine, analyze and improve the flow of work
- Eliminate redundancy of information in electronic formats
- Improve access to critical information for investigators, officers, administrators and the public
- Improve classification of information
- Increase security of vital records
- Increase staff productivity
- Make better use of information technology
- Provide higher quality and faster service to our citizens
The School Resource Officer Function (SRO) consists of two full-time School Safety Officers with the Crime Prevention Safety Officer serving as a part-time SRO. The full-time SROs work in the Alcoa Intermediate, Middle and High School. The part-time SRO serves the Alcoa Elementary School. All three
officers are certified SROs. SRO George Parker is also a certified DARE Instructor.
Officers Mark Tate and Holly Hatcher speaking with students.