Fire Department

I would like to take this opportunity to welcome you to the City of Alcoa Fire Department's website.

I hope you enjoy browsing our website and learning more about the Alcoa Fire Department and fire safety tips for you and your family. We have included several fire related links for you to receive more knowledge about fire safety.

I would like to personally invite you to visit our fire stations in Alcoa and see our facilities and equipment.

If you have any questions concerning the department please feel free to contact me. I can be reached by email or by phone at 865-380-4996

Chief Roger Robinson
Alcoa Fire Department Logo (GIF)Certified fire accreditation red, white and blue logo

About the Alcoa Fire Department

The Fire Department operating under the direction of Chief Roger Robinson, has 38 full time members. All department members are State of Tennessee certified Firefighters, Emergency Medical Technicians, Paramedics or First Responders.

We're Doing More Than Fighting Fires

  • Commercial Fire Inspections & Pre-Plans
  • Fire Investigation, Origin and Cause
  • Domestic Preparedness, Planning and Response
  • Hazmat
  • Emergency Management
  • Emergency Medical Response, 1st Responder Program
  • Fire Extinguisher Classes
  • Fire Hydrant Testing and Maintenance
  • Free Smoke Detector Program
  • FreedomFest Fireworks Display
  • Technical Rescue
  • Home Fire Inspections
  • Community Risk Reduction
  • Kid Safe Fire Education for Pre-School Children
  • Public Fire Education Schools, Childcare Facilities, Businesses and Residential
  • Public Speaking

City of Alcoa Fire Department Mission Statement 

The Mission of the City of Alcoa Fire Department is to protect the community from all hazards and serve with excellence.  


Serving with Courage, Pride & Honor


      • Empathy
        have compassion for one another and those we serve.
      • Professionalism
        showing a love for the job by acting with pride, ownership, and passion.
      • Unity
        operational consistency through communication and community involvement.
      • Integrity
        loyally serve our community and each other with honesty and professionalism.
      • Respect
        for our co-workers, ourselves, and especially our customers.

Alcoa Fire Department Receives Class 1 ISO Rating 

Tower 1

City Manager Mark Johnson, Mayor Clint Abbott, and Fire Chief Roger Robinson are proud to announce the City of Alcoa Fire Department has achieved an Insurance Services Office (ISO) Class 1 Public Protection Classification (PPC) rating. Previously, the AFD was rated as a Class 2 department. The PPC Class 1 is the highest rating afforded to fire departments across the nation. The ISO is an independent company that serves insurance companies, communities, fire departments, and others by providing information about risk. City Manager Johnson notes, “The rating is based on numerous elements within the fire department such as manpower, training, response time, and, of course, being provided with excellent up to date equipment.”

According to University of Tennessee’s Municipal Technical Advisory Service (MTAS) Fire Consultant Dennis Wolf, only seven other of the 852 fire departments in the state have achieved this rating, making AFD the eighth department to hold this classification. “A community’s investment in fire mitigation is a proven and reliable predicator of future fire losses,” said Wolf, “and Alcoa is to be commended for this achievement. The fire department’s efforts have resulted in a safer community for both home and businesses owners.” Currently, AFD is the only fire department in the state of Tennessee that holds both a Class 1 ISO rating and the designation as an internationally accredited department.

Chief Robinson commented, “After several years of intense focus and extensive efforts, we’ve finally achieved a monumental goal. We are extremely proud of achieving the Class 1 rating, as it reflects the hard work and dedication of all our personnel. This is truly a team effort. Our firefighters did an excellent job helping us meet all the requirements for the Class 1 rating. This wouldn’t be possible without the support and commitment of the Alcoa Public Works and Engineering Department who provide and maintain our water supply, as well as the Blount County Communication District, under the supervision and coordination of Director Jimmy Long, for their excellent dispatching services. We also want to thank the Board of Commissioners, Mayor Abbott, and City Manager Johnson for their continued support.”

ISO ratings play a role in insurance premiums for commercial and residential policyholders. City Manager Johnson says, “ISO ratings are used by insurance companies to set premium rates for policyholders. The lower the rating, the lower the cost to our property owners in the City.” This classification is effective October 1, 2021, for all policyholders.

The City of Alcoa is proud of our fire department and all they continue to achieve. Congratulations to the AFD on their recognition as a Class 1 department!

For more information, please contact Fire Chief Robinson at (865) 380-5191.
ISO Class 1 Logo