We realize there are times that our interactions with the public are to be commended and there are times when someone may be left less than satisfied with their interaction with one of our employees.  We would like to hear about both types of encounters.

Commend Officers

If you would like to commend an employee and tell about your interactions with them, please e-mail the Chief of Police at dcarswell@cityofalcoa-tn.gov.  We will ensure the employee and their supervisors are made aware of the positive interaction they had with you.

Make a Complaint

If you were less than satisfied with an interaction you had with one of our employees, we would like to know.  We take these interactions seriously and will review and investigate your concerns. 

Contact

If you are unsure if your concern rises to the level of filing a complaint please contact the Support Services Captain, Captain Phillip Dunn by e-mail at pdunn@cityofalcoa-tn.gov or by phone at 865-981-4111.