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Posted on: November 1, 2021

Credit Card Fee Beginning January 1, 2022

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The City of Alcoa Finance Department announced that, beginning January 1, 2022, a 2.85% convenience fee will be charged on all credit and debit card payments. 


The fee will be processed on all credit or debit card charges, regardless of online or in-person payments, and the fee will appear as a separate charge on the customer’s credit or debit card statement. The fee goes directly to a third-party vendor for their processing services. The convenience fee will not apply to payments from customers paying by bank draft, cash or check. 


For more information, please call (865)-380-4700. 

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