When is it appropriate to call 9-1-1?
We strongly encourage our residents, business owners and visitors to dial 911 at any time they need assistance, even if they are not sure about the urgent nature of it. One of the many benefits of having a local 911 Center is our flexibility in providing a much improved level of service. We do not want our citizens hesitating over the decision to call 911 or our seven-digit number. When in doubt, call 911. Another issue we see is when people have an urgent situation and , out of habit, call our seven-digit number instead of 911. This can actually hinder our response, because the tele-communicator does not get the information into their CAD console automatically unless the call comes in on 911.

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1. What are the office hours of the Alcoa Police Department?
2. Where is the Alcoa Police Department?
3. Who does APD provide accidents reports to?
4. How long before a police report is available?
5. Whom do I speak with regarding a parking ticket or traffic ticket that I received?
6. My car was towed. What do I have to do to get it back?
7. Does Alcoa have a curfew for juveniles?
8. How do I recover found/held property?
9. How do I obtain a Tennessee background check?
10. Does a sex offender live in my neighborhood?
11. How Do I Renew My Driver’s License?
12. How do I get to the Blount County Justice Center?
13. How do I get to the Drivers License Testing Center in Blount County?
14. What is the Tennessee Child Restraint Law?
15. How can I request speed enforcement in my neighborhood?
16. When is it appropriate to call 9-1-1?