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  1. Home

  2. City Government

    1. COVID-19
    2. 2021 Holiday Closings
    3. Meeting Agendas & Minutes
    4. Alcoa Board of Commissioners
      1. Mayor's Message
      2. Meeting Information
      3. Board of Commissioners Meeting Agendas
      4. Board of Commissioners Meeting Audio Recordings
    5. Alcoa Regional / Municipal Planning Commission
      1. Planning Commission Agendas
      2. Planning Commission Meeting Audio Recordings
    6. Boards & Committees
      1. Boards & Committees A-B
        1. Alcoa Board of Commissioners
        2. Alcoa City Schools Board of Education
        3. Alcoa Public Building Authority
        4. Alcoa Regional Municipal Planning Commission
          1. Planning Commission Agendas
          2. Planning Commission Meeting Audio Recordings
        5. Beer Board
        6. Board of Zoning Appeals
          1. Board of Zoning Appeals Meeting Audio Recordings
      2. Boards & Committees C-Z
        1. Clayton Center for the Arts Advisory Board
        2. Construction Board of Adjustments & Appeals
        3. Development & Housing Authority
        4. Industrial Development Board
        5. Other Related Boards & Committees
          1. 911 Board of Directors
          2. Blount County Cable Television Authority
          3. Blount County Library Board
          4. Blount County Rescue Squad
          5. Blount County Solid Waste Board
          6. Blount County Community Action Agency
          7. Blount Memorial Hospital Board of Directors
          8. Parks & Recreation Commission
        6. Stormwater Board of Appeals
        7. Tree Board
    7. City Charter (PDF)
    8. City Management
      1. Our Staff
      2. Organizational Chart (PDF)
      3. Vision and Mission Statements
    9. Departments
      1. Administration
      2. Economic Development
        1. Developments
          1. Crabtree Commons
          2. Hamilton Crossing
          3. Hunters Crossing
          4. New Midland Plaza
        2. Springbrook Farm Development
          1. Springbrook Farm Master / Vision Plan
          2. Planned Road Improvements Map
          3. Smart Growth America Study
      3. Electric
        1. About the Department
          1. Alcoa Electric Department History
            1. Alcoa Inc. Needed Electricity
            2. The Company Town
            3. Transition to City Department
          2. Our Operations Staff
          3. Substations & Service Area
        2. Call Before You Dig
        3. Education & Tips
          1. Electric Safety Tips
          2. Energy Saving Tips
            1. Cooking & Kitchen
            2. Cooling
            3. Dishwasher
            4. Heating
            5. High Bill Inquiry
            6. Insulation
            7. Laundry
            8. Lighting
            9. New Appliances
            10. Refrigerators & Freezers
            11. Water Heater
          3. Installing a Generator
          4. Kids Safety Corner
            1. A History of Electricity in the U.S.
            2. Electricity Terms You Know
            3. Power Safety Tips
          5. TVA Kids
        4. Electrical Permits
        5. Electric Rates
        6. New Utility Service
          1. Commercial Utillities
            1. Electrical Permits
            2. Power Contract Information
          2. Residential Service
          3. Utility Service Rates
            1. Electric Service Rates
            2. Water and Sewer Service Rates
        7. Power Outages
        8. PowerPal App
        9. Programs & Services
          1. Security Lights
          2. Share the Warmth
        10. Service Rules & Regulations
        11. Tree Trimming and Planting
          1. Vegetation Management Policy
          2. City of Alcoa vs Customer Trim Responsibilities
          3. City of Alcoa Trimming Methods
          4. City of Alcoa Trimming Clearances
          5. Where To Plant
          6. Request an Inspection or Removal
          7. Tree Trimming FAQs
        12. TVA Energy Right® Programs
          1. Green Power Switch®
          2. TVA EnergyRight® DIY Home Energy Assessment
      4. Finance
        1. Beer & Liquor Permits
        2. Business Licenses
          1. Business Classifications
          2. Payment Information
        3. Financial Overview
        4. Hotel Motel Taxes
        5. Our Staff
        6. Property Tax
        7. Public Records
        8. Sales Tax (PDF)
      5. Fire
        1. About the Department
          1. From the Past
          2. Hot Shots
          3. Annual Reports
          4. Apparatus
          5. Stations
        2. Accreditation
          1. Strategic Plan
        3. Burn Permits
        4. Emergency Management
        5. Emergency Medical Service
        6. Fire Prevention & Code Enforcement
        7. Fire Safety & Education
          1. Children's Page
          2. Fire Education
          3. Fire Safety
        8. Fire Safety Tips
        9. Fire Suppression
        10. Fireworks
        11. Hazardous Materials Emergency Response
        12. Honor Guard
        13. Smoke Detectors
        14. FAQs
      6. Human Resources
        1. Employee Benefits
        2. Employment
          1. General Requirements for Employment
          2. Current Job Openings
        3. Staff
        4. Title VI Compliance
      7. Planning & Codes
        1. Alcoa Regional Planning Commission Annual Reports
        2. Applications & Permits
        3. Boards & Commissions
          1. Alcoa Regional/Municipal Planning Commission
          2. Board of Zoning Appeals
          3. Construction Board of Adjustments & Appeals
          4. Tree Board
        4. Codes
          1. Adopted Codes
          2. Code Services
          3. Overgrown & Dirty Lots
          4. Vehicles On Private Property
        5. Development Information
          1. Comprehensive Plan
          2. Development Contact List
          3. FEMA Flood Information
          4. HOME Grant Program
          5. Knox-Blount-Alcoa-Maryville Greenway Master Plan
          6. Review, Completion & Occupancy Forms
          7. Signage
          8. Smart Growth America
          9. Springbrook Farm
          10. Standards for Land Subdivision
          11. Zoning & Land Use Control
        6. Fee Schedule (PDF)
        7. Links
        8. Notifications of Violations
        9. Planning Maps
        10. Planning Services
        11. Springbrook Farm
      8. Police
        1. Annual Report
        2. About the Department
          1. History
          2. Mission, Vision & Values Statement
          3. Organizational Chart (PDF)
          4. Vehicles
          5. Employee and Public Award and Recognition Program
        3. CALEA Accreditation
          1. Recent Awards
        4. Complaints / Comments (PDF)
          1. Commendations & Complaints
        5. Contact Us
        6. Crime Prevention - Anonymous Tips
        7. Crime Statistics / Data
        8. Divisions
          1. Field Operations
            1. Criminal Investigations Section
              1. Evidence & Property
            2. Patrol Division
              1. Patrol Operations
          2. Support Services
            1. Animal Control
            2. Records
            3. School Resource Officers
        9. Frequently Asked Questions
          1. FAQ Answer
        10. Links
        11. Municipal Court
        12. Online Payment of Traffic Citations
        13. Officer Memorial
        14. Programs & Services
        15. Public Safety Tips & Information
        16. Fingerprinting
      9. Public Works & Engineering
        1. Administration & Engineering
          1. Developer's Process
        2. FEMA Mapping & Flood Information
        3. Fleet Services
        4. Landfill Services
          1. Electronics Recycling
          2. Tire Disposal
        5. Public Works Links
        6. Public Works Maps
        7. Purchasing & Warehousing
        8. Sanitation & Recycling
          1. Application for Exemption: Special Assistance
          2. Brush & Bulky Waste Collection
            1. 2021 Brush & Bulky Waste Calendar
          3. Commercial Solid Waste Fees (PDF)
          4. Electronics Recycling
          5. Leaf Collection
          6. Residential Recycling
            1. Recyclable Materials
            2. Recycling FAQs
            3. 2021 Residential Recycling Calendar
        9. Specifications & Ordinances
        10. Stormwater Management Program
          1. Adopt-A-Stream
          2. Fee Structure
          3. Frequently Asked Questions (FAQs)
          4. Glossary of Terms
          5. Storm Sewer System (MS4) Annual Report
          6. Stormwater Hotline
          7. Stormwater Utility
          8. Stormwater Applications and Forms
        11. Street & Stormwater Services
        12. Water & Wastewater Services
          1. Water Saving Tips
          2. Water Usage Statistics
        13. Water Treatment Plant
          1. City of Alcoa Water: Over 61 Years of Service
            1. Facts
            2. History
              1. Plant Development of the Water System
              2. City of Alcoa Assumes & Expands Water System
            3. Memberships & Accomplishments
          2. Water Saving Tips
          3. 2021 Water Quality Report
    10. City Municipal Code
    11. Elections
    12. Title II - American Disabilities Act
    13. Links
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  3. City Services

    1. Alerts
    2. Animal Control
    3. Applications and Permits
    4. Codes Services
    5. Employment Opportunities
    6. My Government Services
    7. New Utility Service
    8. Planning Services
    9. Public Fingerprinting
    10. Report A Power Outage
    11. Sanitation & Recycling Services
    12. Tree Trimming Program
    13. Utilities & Billing
      1. Budget Billing
      2. Calculating Your Electric Bill
      3. Electrical Permits
      4. Electricity Rates
      5. How Weather Affects Your Bill
      6. Pay Your Bill
        1. Bank Draft Program
        2. Pay Online
      7. Privacy & Refund Policy
      8. Programs & Services
      9. Request a High Bill Inquiry
      10. Understanding Your Bill
    14. Water & Wastewater Services
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  4. Living & Visiting

    1. Animal Control
    2. Centennial
    3. City History
      1. City Officials
      2. City Planning
      3. Hannum House
      4. Mule Barn
      5. Electric Department
        1. Alcoa Inc. Needed Electricity
        2. The Company Town
        3. Transition to City Department
      6. Public Safety
      7. Public Works & Street Development
      8. Recreation & Community Buildings
      9. Schools
      10. Street Names
    4. Community Events
    5. Community Links
    6. Community News
    7. Education
    8. FreedomFest
      1. History
    9. Neighborhoods
      1. Andover / Leconte / Crosswinds
      2. Armona / Victoria Gardens
      3. Bassel
      4. Benford Heights
      5. Farrport
      6. Green Meadow / Westgate
      7. Hall
      8. Heathers Crossing
      9. Lakemont / Island Home / Mimosa Heights
      10. Motor Mile
      11. Northwood
      12. Oldfield
      13. Springbrook
      14. St. Ives / St. Thomas
      15. Vose
    10. News Archives
    11. New Utility Service
    12. Parks & Facilities
    13. Sanitation & Recycling Services
    14. Tree City USA
    15. Visitors
      1. Climate
      2. Dining
      3. Recreation
        1. Fun Times Newsletter
        2. Parks & Greenways
        3. Sporting Events
        4. Springbrook Pool
      4. Shopping
      5. Transportation
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  5. Business

    1. Beer & Liquor Permits
    2. Business Directory
    3. Business Licenses
    4. Commercial Utilities
    5. Development Areas
    6. Development Process
    7. Doing Business With the City
      1. Bids
        1. Bidding Procedures
        2. Bid Opening Process
        3. Current Bid Opportunities
      2. City Purchasing Process
        1. How the City Buys
        2. How the City Pays
        3. Purchasing Objectives
        4. Types of Purchases
        5. Who Buys For the City
      3. Gifts
      4. Vendors
        1. Introducing Your Product
        2. Removal From Vendor/Bidder List
        3. Vendor/Bidders Lists
        4. Vendor Responsibility
        5. Vendor Visitation
    8. Economic Development
    9. Employment Opportunities
    10. Pellissippi Place
    11. Related Links
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  6. How Do I...

    1. Apply For
      1. Beer & Liquor Permits
      2. Building Permits
      3. Burn Permits
      4. Business Licenses
      5. Employment Opportunities
    2. Find
      1. Agendas & Minutes
      2. Bid Opportunities
      3. Boards & Commissions
      4. City News
      5. Parks & Facilities
      6. Upcoming Events
    3. Sign Up For
      1. Adopt-A-Stream Program
      2. Electric Department Programs
      3. Home e-Valuation Program
      4. New Utility Service
        1. Residential Service
      5. Notifications
    4. Submit
      1. High Bill Inquiry
      2. Online Forms
      3. Online Utility Payment
      4. Police Compliment or Complaint
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  7. CustomLinks_8

    1. Springbrook Farm Master / Vision Plan
    2. Springbrook Farm Planned Road Improvements Map
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