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  1. Home

  2. City Government

    1. COVID-19
    2. Departments
      1. City Management
        1. Our Staff
        2. Links
        3. Organizational Chart (PDF)
        4. Vision and Mission Statements
      2. Development Services
        1. Stormwater Management Program
          1. Adopt-A-Stream
          2. Fee Structure
          3. Glossary of Terms
          4. Storm Sewer System (MS4) Annual Report
          5. Stormwater Hotline
          6. Stormwater Utility
          7. Stormwater Applications and Forms
        2. Economic Development
          1. Springbrook Farm Master / Vision Plan
        3. Development Services Map
        4. Planning and Codes
          1. Applications & Permits
          2. Fee Schedule (PDF)
          3. Planning Services
            1. Boards & Commissions
              1. Alcoa Regional/Municipal Planning Commission
              2. Board of Zoning Appeals
              3. Construction Board of Adjustments & Appeals
              4. Tree Board
            2. Planning Maps
            3. FEMA Mapping & Flood Information
          4. Code Services
            1. Adopted Codes
            2. Notifications of Violations
            3. Overgrown & Dirty Lots
            4. Vehicles On Private Property
          5. Development Information
            1. Comprehensive Plan
            2. Review, Completion & Occupancy Forms
            3. Signage
            4. Standards for Land Subdivision
            5. Zoning & Land Use Control
      3. Electric
        1. Electric Department History
        2. Call Before You Dig
        3. Education & Tips
          1. Electric Safety Tips
          2. Energy Saving Tips
            1. Kitchen
            2. Cooling
            3. Heating
            4. High Bill Inquiry
            5. Insulation
            6. Laundry
            7. Lighting
            8. New Appliances
            9. Water Heater
          3. Installing a Generator
          4. Kids Safety Corner
            1. A History of Electricity in the U.S.
            2. Electricity Terms You Know
            3. Power Safety Tips
            4. TVA Kids
        4. Electrical Permits
        5. Electric Rates
        6. New Utility Service
          1. Commercial Utillities
            1. Electrical Permits
            2. Power Contract Information
          2. Residential Service
          3. Utility Service Rates
            1. Electric Service Rates
            2. Water and Sewer Service Rates
        7. Power Outages
        8. PowerPal App
        9. Programs & Services
          1. Security Lights
          2. TVA Energy Right® Programs
          3. Share the Warmth
        10. Service Rules & Regulations
        11. Tree Trimming and Planting
          1. Vegetation Management Policy
          2. City of Alcoa vs Customer Trim Responsibilities
          3. City of Alcoa Trimming Methods
          4. City of Alcoa Trimming Clearances
          5. Where To Plant
          6. Request an Inspection or Removal
          7. Tree Trimming FAQs
      4. Finance
        1. Beer & Liquor Permits
        2. Business Licenses
          1. Business Classifications
          2. Payment Information
        3. Financial Overview
        4. Hotel Motel Taxes
        5. Our Staff
        6. Property Tax
        7. Public Records
        8. Sales Tax (PDF)
      5. Fire
        1. About the Department
          1. Fire Department History
          2. Annual Reports
          3. Honor Guard
        2. Operations
          1. Emergency Management
          2. Emergency Medical Service
          3. Fire Suppression
            1. Fire Stations
            2. Apparatus
          4. Hazardous Materials Emergency Response
        3. Fire Prevention & Code Enforcement
          1. Burn Permits
          2. Fire Safety & Education
            1. Fire Safety Tips
          3. Fireworks
          4. Smoke Detectors
        4. Accreditation
          1. Strategic Plan
          2. ISO Rating
      6. Human Resources
        1. Employee Intranet
        2. Title VI Compliance
        3. Transparency in Coverage: UnitedHealthcare UMR
      7. Police
        1. Animal Control
        2. About the Department
          1. Annual Report
          2. Five Year Strategic Plan
          3. CALEA Accreditation
            1. Recent Awards
          4. History
          5. Mission, Vision & Values Statement
          6. Officer Memorial
          7. Vehicles
          8. Employee and Public Award and Recognition Program
        3. Complaints / Comments (PDF)
        4. Crime Prevention - Anonymous Tips
        5. Crime Statistics / Data
        6. Municipal Court
          1. Online Payment of Traffic Citations
        7. Programs & Services
        8. Public Safety Tips & Information
        9. Links
      8. Public Works & Engineering
        1. Administration & Engineering
          1. Call Before You Dig
        2. Landfill Services
          1. Electronics Recycling
          2. Tire Disposal
        3. Sanitation & Recycling
          1. Application for Exemption: Special Assistance
          2. Brush & Bulky Waste Collection
            1. 2022 Brush and Bulky Waste Calendar
          3. Electronics Recycling
          4. Residential Recycling
            1. Recyclable Materials
            2. Recycling FAQs
            3. 2022 Residential Recycling Calendar
        4. Specifications & Ordinances
        5. Street & Stormwater Services
        6. Water & Wastewater Services
        7. Water Treatment Plant
          1. 2022 Water Quality Report
        8. Public Works
    3. Meeting Agendas & Minutes
    4. Alcoa Board of Commissioners
      1. Mayor's Message
      2. Meeting Information
      3. Board of Commissioners Meeting Agendas
    5. City Charter (PDF)
    6. City Municipal Code
    7. Elections
    8. Boards & Committees
      1. Boards & Committees A-B
        1. Alcoa Board of Commissioners
        2. Alcoa City Schools Board of Education
        3. Alcoa Public Building Authority
        4. Alcoa Regional Municipal Planning Commission
          1. Planning Commission Agendas
        5. Beer Board
        6. Board of Zoning Appeals
      2. Boards & Committees C-Z
        1. Clayton Center for the Arts Advisory Board
        2. Construction Board of Adjustments & Appeals
        3. Development & Housing Authority
        4. Industrial Development Board
          1. Alcoa Regional / Municipal Planning Commission
            1. Planning Commission Agendas
        5. Other Related Boards & Committees
          1. 911 Board of Directors
          2. Blount County Cable Television Authority
          3. Blount County Library Board
          4. Blount County Rescue Squad
          5. Blount County Solid Waste Board
          6. Blount County Community Action Agency
          7. Blount Memorial Hospital Board of Directors
          8. Parks & Recreation Commission
        6. Stormwater Board of Appeals
        7. Tree Board
    9. Title II - American Disabilities Act
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  3. City Services

    1. Alerts
    2. Animal Control
    3. Applications and Permits
    4. Codes Services
    5. Employment Opportunities
    6. My Government Services
    7. New Utility Service
    8. Planning Services
    9. Report A Power Outage
    10. Sanitation & Recycling Services
    11. Tree Trimming Program
    12. Utilities & Billing
      1. Budget Billing
      2. Calculating Your Electric Bill
      3. Electrical Permits
      4. Electricity Rates
      5. How Weather Affects Your Bill
      6. Pay Your Bill
        1. Bank Draft Program
        2. Pay Online
      7. Privacy & Refund Policy
      8. Programs & Services
      9. Request a High Bill Inquiry
      10. Understanding Your Bill
    13. Water & Wastewater Services
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  4. Living & Visiting

    1. City History
      1. Centennial
      2. City of Alcoa Water: Over 61 Years of Service
        1. Facts
        2. History
          1. Plant Development of the Water System
          2. City of Alcoa Assumes & Expands Water System
        3. Memberships & Accomplishments
      3. City Officials
      4. City Planning
      5. Hannum House
      6. Mule Barn
      7. Electric Department
        1. Alcoa Inc. Needed Electricity
        2. The Company Town
        3. Transition to City Department
      8. Public Safety
        1. Fire Department
        2. Police Department
      9. Public Works & Street Development
      10. Recreation & Community Buildings
      11. Schools
      12. Smart Growth America
      13. Street Names
    2. Animal Control
    3. FreedomFest
      1. History
    4. New Utility Service
    5. Parks & Facilities
    6. Sanitation & Recycling Services
    7. Tree City USA
    8. Visitors
      1. Recreation
        1. Parks & Greenways
        2. Springbrook Pool
      2. Transportation
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  5. Business

    1. Beer & Liquor Permits
    2. Business Licenses
    3. Commercial Utilities
    4. Development Areas
    5. Development Process
    6. Doing Business With the City
      1. Bids
        1. Bidding Procedures
        2. Bid Opening Process
        3. Current Bid Opportunities
      2. City Purchasing Process
        1. How the City Buys
        2. How the City Pays
        3. Purchasing Objectives
        4. Types of Purchases
        5. Who Buys For the City
      3. Gifts
      4. Vendors
        1. Introducing Your Product
        2. Removal From Vendor/Bidder List
        3. Vendor/Bidders Lists
        4. Vendor Responsibility
        5. Vendor Visitation
    7. Economic Development
    8. Employment Opportunities
    9. Pellissippi Place
    10. Related Links
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  6. How Do I...

    1. Apply For
      1. Beer & Liquor Permits
      2. Building Permits
      3. Burn Permits
      4. Business Licenses
      5. Employment Opportunities
    2. Find
      1. Agendas & Minutes
      2. Community Links
      3. Bid Opportunities
      4. Boards & Commissions
      5. City News
      6. Parks & Facilities
      7. Upcoming Events
    3. Sign Up For
      1. Adopt-A-Stream Program
      2. Electric Department Programs
      3. Home e-Valuation Program
      4. New Utility Service
        1. Residential Service
      5. Notifications
    4. Submit
      1. High Bill Inquiry
      2. Online Forms
      3. Online Utility Payment
      4. Police Compliment or Complaint
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  7. CustomLinks_8

    1. Springbrook Farm Master / Vision Plan
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