Jump to:
  1. Home
  2. City Government
  3. City Services
  4. Living & Visiting
  5. Business
  6. How Do I...

  1. Home

  2. City Government

    1. 2019 Holiday Closings
    2. Meeting Agendas
    3. Alcoa Board of Commissioners
      1. Mayor's Message
      2. Meeting Information
    4. Boards & Committees
      1. Boards & Committees A-B
        1. Alcoa Board of Commissioners
        2. Alcoa City Schools Board of Education
        3. Alcoa Public Building Authority
        4. Alcoa Regional / Municipal Planning Commission
        5. Beer Board
        6. Board of Zoning Appeals
      2. Boards & Committees C-Z
        1. Centennial Planning Committee
        2. Clayton Center for the Arts Advisory Board
        3. Construction Board of Adjustments & Appeals
        4. Development & Housing Authority
        5. Industrial Development Board
        6. Other Related Boards & Committees
          1. 911 Board of Directors
          2. Blount County Cable Television Authority
          3. Blount County Library Board
          4. Blount County Rescue Squad
          5. Blount County Solid Waste Board
          6. Blount County Community Action Agency
          7. Blount Memorial Hospital Board of Directors
          8. Parks & Recreation Commission
        7. Stormwater Board of Appeals
        8. Tree Board
    5. City Charter (PDF)
    6. City Management
      1. Our Staff
      2. Organizational Chart (PDF)
      3. Vision and Mission Statements
    7. City Municipal Code
    8. Departments
      1. Administration
      2. Economic Development
        1. Developments
          1. Crabtree Commons
          2. Hamilton Crossing
          3. Hunters Crossing
          4. New Midland Plaza
        2. Springbrook Farm Development
          1. Springbrook Farm Master / Vision Plan
          2. Planned Road Improvements Map
          3. Smart Growth America Study
      3. Electric
        1. About the Department
          1. Alcoa Electric Department History
            1. Alcoa Inc. Needed Electricity
            2. The Company Town
            3. Transition to City Department
          2. Our Operations Staff
          3. Substations & Service Area
        2. Call Before You Dig
        3. Education & Tips
          1. Electric Safety Tips
          2. Energy Saving Tips
            1. Cooking & Kitchen
            2. Cooling
            3. Dishwasher
            4. Heating
            5. High Bill Inquiry
            6. Insulation
            7. Laundry
            8. Lighting
            9. New Appliances
            10. Refrigerators & Freezers
            11. Water Heater
          3. Installing a Generator
          4. Kids Safety Corner
            1. A History of Electricity in the U.S.
            2. Electricity Terms You Know
            3. Power Safety Tips
          5. TVA Kids
        4. Electrical Permits
        5. Electric Rates
        6. New Utility Service
          1. Commercial Utillities
            1. Electrical Permits
            2. Power Contract Information
          2. Residential Service
        7. Power Outages
        8. PowerPal App
        9. Programs & Services
          1. Security Lights
          2. Share the Warmth
          3. Surge Protection Program
        10. Service Rules & Regulations
        11. Tree Trimming and Planting
          1. Request an Inspection or Removal
          2. Tree Trimming FAQs
          3. Tree Trimming Standards (PDF)
          4. Where To Plant
        12. TVA Energy Right® Programs
          1. Green Power Switch®
          2. eScore Home Energy Self Audit
      4. Finance
        1. Beer & Liquor Permits
        2. Business Licenses
          1. Business Classifications
          2. Payment Information
        3. Financial Overview
        4. Hotel Motel Taxes
        5. Our Staff
        6. Property Tax
        7. Public Records
        8. Sales Tax (PDF)
      5. Fire
        1. About the Department
          1. From the Past
          2. Hot Shots
          3. Stations
          4. Annual Reports
          5. Apparatus
        2. Accreditation
          1. Strategic Plan
        3. Burn Permits
        4. Emergency Management
        5. Emergency Medical Service
        6. Fire Prevention & Code Enforcement
        7. Fire Safety & Education
          1. Children's Page
          2. Fire Education
          3. Fire Safety
        8. Fire Safety Tips
        9. Fire Suppression
        10. Hazardous Materials Emergency Response
        11. Honor Guard
        12. Smoke Detectors
        13. FAQs
      6. Human Resources
        1. Employee Benefits
        2. Employment
          1. General Requirements for Employment
          2. Current Job Openings
        3. Staff
        4. Title VI Compliance
      7. Planning & Codes
        1. Alcoa Regional Planning Commission Annual Reports
        2. Applications & Permits
        3. Boards & Commissions
          1. Alcoa Regional/Municipal Planning Commission
          2. Board of Zoning Appeals
          3. Construction Board of Adjustments & Appeals
          4. Tree Board
        4. Codes
          1. Adopted Codes
          2. Code Services
          3. Overgrown & Dirty Lots
          4. Vehicles On Private Property
        5. Development Information
          1. 2025 Comprehensive Plan
          2. 2025 Comprehensive Plan Update
          3. Development Contact List
          4. FEMA Flood Information
          5. HOME Grant Program
          6. Knox-Blount-Alcoa-Maryville Greenway Master Plan
          7. Review, Completion & Occupancy Forms
          8. Signage
          9. Smart Growth America
          10. Springbrook Farm
          11. Standards for Land Subdivision
          12. Zoning & Land Use Control
          13. Standards for Land Subdivision
        6. Fee Schedule (PDF)
        7. Links
        8. Notifications of Violations
        9. Planning Maps
        10. Planning Services
        11. Springbrook Farm
      8. Police
        1. Annual Report
        2. About the Department
          1. History
          2. Mission, Vision & Values Statement
          3. Organizational Chart (PDF)
          4. Vehicles
          5. Employee and Public Award and Recognition Program
        3. CALEA Accreditation
          1. Recent Awards
        4. Complaints / Comments (PDF)
          1. Commendations & Complaints
        5. Contact Us
        6. Crime Prevention - Anonymous Tips
        7. Crime Statistics / Data
        8. Divisions
          1. Field Operations
            1. Criminal Investigations Section
              1. Evidence & Property
            2. Patrol Division
              1. Patrol Operations
          2. Support Services
            1. Animal Control
            2. Records
            3. School Resource Officers
        9. Frequently Asked Questions
          1. FAQ Answer
        10. Links
        11. Municipal Court
        12. Online Payment of Traffic Citations
        13. Officer Memorial
        14. Programs & Services
        15. Public Safety Tips & Information
        16. Fingerprinting
      9. Public Works & Engineering
        1. Administration & Engineering
          1. Developer's Process
        2. FEMA Mapping & Flood Information
        3. Fleet Services
        4. Landfill Services
          1. Electronics Recycling
          2. Tire Disposal
        5. Public Works Links
        6. Public Works Maps
        7. Purchasing & Warehousing
        8. Sanitation & Recycling
          1. Application for Exemption: Special Assistance
          2. Brush & Bulky Waste Collection
            1. 2019 Brush & Bulky Waste Schedule
          3. Commercial Solid Waste Fees (PDF)
          4. Electronics Recycling
          5. Leaf Collection
          6. Residential Recycling
            1. 2019 Residential Recycling Schedule
            2. Recyclable Materials
            3. Recycling FAQs
        9. Specifications & Ordinances
        10. Stormwater Management Program
          1. Adopt-A-Stream
          2. Fee Structure
          3. Frequently Asked Questions (FAQs)
          4. Glossary of Terms
          5. Storm Sewer System (MS4) Annual Report
          6. Stormwater Hotline
          7. Stormwater Utility
          8. Stormwater Applications and Forms
        11. Street & Stormwater Services
        12. Water & Wastewater Services
          1. Water Saving Tips
          2. Water Usage Statistics
          3. Water Quality Notice - August 2017
        13. Water Treatment Plant
          1. City of Alcoa Water: Over 50 Years of Service
            1. Facts
            2. History
              1. Plant Development of the Water System
              2. City of Alcoa Assumes & Expands Water System
            3. Memberships & Accomplishments
          2. Water Saving Tips
          3. 2019 Water Quality Report
    9. Elections
    10. Title II - American Disabilities Act
    11. Links
    ▲ Back to Top

  3. City Services

    1. Alerts
    2. Animal Control
    3. Applications and Permits
    4. Codes Services
    5. Employment Opportunities
    6. New Utility Service
    7. Planning Services
    8. Public Fingerprinting
    9. Report A Power Outage
    10. Sanitation & Recycling Services
    11. Tree Trimming Program
    12. Utilities & Billing
      1. Budget Billing
      2. Calculating Your Electric Bill
      3. Electrical Permits
      4. Electricity Rates
      5. How Weather Affects Your Bill
      6. Pay Your Bill
        1. Bank Draft Program
      7. Privacy & Refund Policy
      8. Programs & Services
      9. Request a High Bill Inquiry
      10. Understanding Your Bill
    13. Water & Wastewater Services
    ▲ Back to Top

  4. Living & Visiting

    1. Animal Control
    2. Annual Landscape Awards
    3. Centennial
    4. City History
      1. City Officials
      2. City Planning
      3. Hannum House
      4. Mule Barn
      5. Electric Department
        1. Alcoa Inc. Needed Electricity
        2. The Company Town
        3. Transition to City Department
      6. Public Safety
      7. Public Works & Street Development
      8. Recreation & Community Buildings
      9. Schools
      10. Street Names
    5. Community Events
    6. Community Links
    7. Community News
    8. Education
    9. FreedomFest
      1. Food Vendors
      2. History
    10. Neighborhoods
      1. Andover / Leconte / Crosswinds
      2. Armona / Victoria Gardens
      3. Bassel
      4. Benford Heights
      5. Farrport
      6. Green Meadow / Westgate
      7. Hall
      8. Heather Crossing
      9. Lakemont / Island Home / Mimosa Heights
      10. Motor Mile
      11. Northwood
      12. Oldfield
      13. Springbrook
      14. St. Ives / St. Thomas
      15. Vose
    11. News Archives
    12. New Utility Service
    13. Parks & Facilities
    14. Sanitation & Recycling Services
    15. Tree City USA
    16. Visitors
      1. Climate
      2. Dining
      3. Recreation
        1. Fun Times Newsletter
        2. Parks & Greenways
        3. Sporting Events
        4. Springbrook Pool
      4. Shopping
      5. Transportation
    ▲ Back to Top

  5. Business

    1. Beer & Liquor Permits
    2. Business Directory
    3. Business Licenses
    4. Commercial Utilities
    5. Development Areas
    6. Development Process
    7. Doing Business With the City
      1. Bids
        1. Bidding Procedures
        2. Bid Opening Process
        3. Current Bid Opportunities
      2. City Purchasing Process
        1. How the City Buys
        2. How the City Pays
        3. Purchasing Objectives
        4. Types of Purchases
        5. Who Buys For the City
      3. Gifts
      4. Vendors
        1. Introducing Your Product
        2. Removal From Vendor/Bidder List
        3. Vendor/Bidders Lists
        4. Vendor Responsibility
        5. Vendor Visitation
    8. Economic Development
    9. Employment Opportunities
    10. Pellissippi Place
    11. Related Links
    ▲ Back to Top

  6. How Do I...

    1. Apply For
      1. Beer & Liquor Permits
      2. Building Permits
      3. Burn Permits
      4. Business Licenses
      5. Employment Opportunities
    2. Find
      1. Agendas & Minutes
      2. Bid Opportunities
      3. Boards & Commissions
      4. City News
      5. Parks & Facilities
      6. Upcoming Events
    3. Sign Up For
      1. Adopt-A-Stream Program
      2. Electric Department Programs
      3. Home e-Valuation Program
      4. New Utility Service
      5. Notifications
    4. Submit
      1. High Bill Inquiry
      2. Online Forms
      3. Online Utility Payment
      4. Police Compliment or Complaint
    ▲ Back to Top

  7. CustomLinks_8

    1. Springbrook Farm Master / Vision Plan
    2. Springbrook Farm Planned Road Improvements Map
    ▲ Back to Top