Electric Department

 
Directions

City of Alcoa Service Center
725 Universal Street
Alcoa, TN 37701

865-380-4890

865-380-4803


Link: Electric Department Page

Hours

Utility Payments are not accepted at this location. Payments are taken at the Municipal Building only. 


Tuesday - Friday

8 a.m. - 4:30 p.m.



Electric Permits 

Alcoa, TN 37701

Alcoa, TN 37701

865-661-5164



Electric Department General Information 

Alcoa, TN 37701

Alcoa, TN 37701

865-380-4890




Electric Engineering  

Alcoa, TN 37701

Alcoa, TN 37701

865-380-4890



Tree Trimming 

Alcoa, TN 37701

Alcoa, TN 37701

865-380-4890


NOTE: Due to high call and email volume, it can take up to 7 days before your call is returned or email answered. 


Power Outage 

Alcoa, TN 37701

Alcoa, TN 37701

865-380-4890



Tennessee 811 - Call Before You Dig / Line Locates 

Alcoa, TN 37701

1-800-351-1111; or Dial 811, 24-hours a day, 7 days a week

Link: Tennessee 811

One easy phone call to 811 starts the process of having your underground utility lines marked for FREE, and we accept locate requests 24 hours a day, 7 days a week.



Business Office 
Directions

City of Alcoa Municipal Building
223 Associates Boulevard
Alcoa, TN 37701

865-380-4700

865-380-4723



Hours
Monday - Friday
8 a.m. - 4:30 p.m.

Staff
Name Title Phone
Crisp, Mindy Utility Billing Technician 865-380-4700
Boring, Teressa Business Office Manager 865-380-4700

Electric Engineering Department 
Directions

City of Alcoa Service Center
725 Universal Street
Alcoa, TN 37701

865-380-4890

865-380-4803





Staff
Name Title Phone
Trentham, Ryan Electric Director 865-380-4890
Lindsey, Mike Assistant Director / Engineering & Operations 865-380-4856
Smitherman, Mendi Secretary 865-380-4890
Reynolds, Steve Senior Electric Distribution Engineer 865-380-4890
Collins, Mitchel Electric Distribution Engineer 865-380-4890
Collins, Barbara Senior Electric Engineer 865-380-4851
Carnes, Richard Electrical Engineer Assistant 865-380-4890
Young, Mark Electrical Engineer Assistant 865-380-4890
Abbott, Don Computer Graphics Specialist (GIS) 865-380-4890
Price, Roger Electric Store Keeper 865-380-4890

To Apply for Service or Change Account Information 
Directions

City of Alcoa Municipal Building
223 Associates Boulevard
Alcoa, TN 37701

865-380-4700

865-380-4723


Link: New Service Page

Hours
Monday - Friday
8 a.m. - 4:30 p.m.


Utility Services Division 
Directions

City of Alcoa Service Center
725 Universal Street
Alcoa, TN 37701

865-380-4821

865-380-4803




Staff
Name Title Phone
Taylor, Mike Utility Services Supervisor 865-380-4821
Tucker, Terry Utility Services Coordinator 865-380-4823
Carrier, Joshua Utility Arborist 865-380-4890