Electric Department

Directions

Physical Address:

City of Alcoa Service Center
725 Universal Street
Alcoa, TN 37701

Phone:

865-380-4890

Fax:

865-380-4803

Link: Electric Department Page

Hours

Utility Payments are not accepted at this location. Payments are taken at the Municipal Building only.

Tuesday - Friday

8 a.m. - 4:30 p.m.

Electric Permits

Physical Address:

Alcoa, TN 37701

Mailing Address:

Alcoa, TN 37701

Phone:

865-661-5164

Electric Department General Information

Physical Address:

Alcoa, TN 37701

Mailing Address:

Alcoa, TN 37701

Phone:

865-380-4890

Electric Engineering

Physical Address:

Alcoa, TN 37701

Mailing Address:

Alcoa, TN 37701

Phone:

865-380-4890

Tree Trimming

Physical Address:

Alcoa, TN 37701

Mailing Address:

Alcoa, TN 37701

Phone:

865-380-4890

NOTE: Due to high call and email volume, it can take up to 7 days before your call is returned or email answered.

Power Outage

Physical Address:

Alcoa, TN 37701

Mailing Address:

Alcoa, TN 37701

Phone:

865-380-4890

Tennessee 811 - Call Before You Dig / Line Locates

Mailing Address:

Alcoa, TN 37701

Phone:

1-800-351-1111; or Dial 811, 24-hours a day, 7 days a week

Link: Tennessee 811

One easy phone call to 811 starts the process of having your underground utility lines marked for FREE, and we accept locate requests 24 hours a day, 7 days a week.

Business Office

Directions

Physical Address:

City of Alcoa Municipal Building
223 Associates Boulevard
Alcoa, TN 37701

Phone:

865-380-4700

Fax:

865-380-4723

Hours
Monday - Friday
8 a.m. - 4:30 p.m.

Staff
Name	Title	Email	Phone	Additional Phone
Crisp, Mindy	Utility Billing Technician / TVA Programs Coordinator		865-380-4700
Boring, Teressa	Business Office Manager		865-380-4700

Electric Engineering Department

Directions

Physical Address:

City of Alcoa Service Center
725 Universal Street
Alcoa, TN 37701

Phone:

865-380-4890

Fax:

865-380-4803

Staff
Name	Title	Email	Phone	Additional Phone
Trentham, Ryan	Electric Director		865-380-4890
Lindsey, Mike	Assistant Director / Engineering & Operations		865-380-4856
Smitherman, Mendi	Secretary		865-380-4890
Reynolds, Steve	Senior Electric Distribution Engineer		865-380-4890
Collins, Mitchel	Electric Distribution Engineer		865-380-4890
Collins, Barbara	Senior Electric Engineer		865-380-4851
Carnes, Richard	Electrical Engineer Assistant		865-380-4890
Young, Mark	Electrical Engineer Assistant		865-380-4890
Abbott, Don	Computer Graphics Specialist (GIS)		865-380-4890
Price, Roger	Electric Store Keeper		865-380-4890