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To check the sex offender registry, view the Tennessee Bureau of Investigation (TBI)
For more information view our
Please visity the Brush and Bulky Waste information and calendar page.
We typically trim or remove trees on a regular cycle of 4 to 5 years. We also trim on an as-needed basis or by customer request. However, if storms or strong winds come to our service area, we assess the damage and work with the Public Works Department and/or tree trimming companies (depending on the severity of the damage) to remove hazardous trees or limbs.
Primary Distribution lines will be trimmed to a minimum clearance of 10 feet from closest conductor. Limbs may be trimmed further from the lines to comply with lateral trimming methods. Limbs overhanging lines will be trimmed as high as possible. We will make every effort to eliminate weak, diseased and dead limbs above the wires that may fall or blow into the wires. See link below for standard clearances.
City of Alcoa Trimming Clearances
The Alcoa Electric Department only contracts with qualified tree companies who meet our guidelines and specifications.
If we are trimming and removing during routine maintenance, we will chip everything that can go through our chipper if it is in a maintained area. However, large wood (greater than 6” diameter at breast height) in a maintained area will be cut into manageable size pieces and left as close to the stump as feasible. Property Owners can call into the City of Alcoa Electric Department and request large wood to be left in longer lengths than manageable size pieces. If trees are removed and brush is cut in an unmaintained area, the aforementioned will be chopped up and/or placed to lie flat with the terrain. Vegetation in an unmaintained area will not be chipped or hauled off. The City of Alcoa Electric Department will not chip, haul or remove brush, debris or trees that have fallen due to natural causes or have to be cut for storm restoration purposes by City of Alcoa Electric Department employees or by employees from our contracted tree companies. Our primary responsibility, during a restoration event, is to restore power as quickly and safely as possible.
To find out when bulky waste and brush are collected, view the Brush and Bulky Waste information page.
Call 865-380-4700 and ask to speak to a New Service Representative if you have questions regarding your new, disconnected, or transferred service.
To start or transfer service, please come to the Alcoa Utilities Business Office at 223 Associates Boulevard in the Springbrook Corporate Center.
To apply for service, applicants should bring a legal photo ID or two forms of identification and the address of new location. If you are renting, a rent receipt or lease agreement is required. To obtain service, the applicant will pay a service fee and a deposit. For residential customers, the deposit can be credited to your account if you pay your monthly utility bill on time consecutively for 12 months.