Pay Your Utility Bill Online
REMINDER: A 2.85% convenience fee will be charged on all credit and debit card payments starting January 1, 2022.
To Pay Online:
Welcome to our new Online Utility Bill Payment System. Please read the following disclaimer:
If you do not receive a confirmation, do not attempt to make another payment before speaking with a representative from our office. Please note that some banks will hold funds for a period up to 10 days if you attempt to make duplicate payments.
The City of Alcoa reserves the right to discontinue this service to anyone who does not follow the terms and conditions of this website or attempts to make a payment with a check and the check is returned due to insufficient funds. By utilizing our online utility bill payment system, you agree to the terms and conditions of this website and this disclaimer. Payments made each day by midnight Eastern Time will be received by the City of Alcoa the following business day. Please do not use this system if you need immediate credit.
If this is your first time using this new online system:
By entering the Online Utility Bill Payment Site, I acknowledge that I have read and understand the payment terms listed above.